Email & SMS marketing.

Klaviyo is an email and SMS marketing platform designed for e-commerce brands. It is the platform with the deepest integration with Shopify: customer data, order history, and site behavior are automatically synced. With advanced segmentation and predictive analytics features, it offers a much more powerful infrastructure than general tools like Mailchimp.

Yes. We provide seamless migration from Mailchimp, Omnisend, Drip, and other platforms. Subscriber lists, segments, flows, templates, and historical performance data are preserved during the transition. DNS settings (SPF/DKIM/DMARC) are updated to ensure deliverability continuity.

A well-managed email channel can account for 25-35% of total e-commerce revenue. For the brands we manage, we achieve an average of 30% email revenue share. Abandoned cart flows alone can recover 5-8% of monthly revenue.

Basic 8 flows: Welcome Series, Abandoned Cart, Browse Abandonment, Post-Purchase, Winback, Sunset, Price Drop, and Back in Stock. In addition to these, we also set up brand-specific flows such as VIP flow, birthday flow, and replenishment flow.

Yes, but certain rules must be followed. In Turkey, explicit consent (opt-in) is required to send commercial messages under the KVKK (Personal Data Protection Law) and Law No. 6563. Registration with the Message Management System (İYS) is mandatory. We conduct all SMS campaigns in full compliance with the legislation.

Segmentation is the process of dividing your subscriber list into groups based on common characteristics. With RFM segmentation, we divide your customers into groups such as VIP, loyal, at-risk, and lapsed. Sending different messages to each group increases open rates by 30-50% and boosts conversion rates by 2-3x.

Deliverability is the rate at which your sent emails reach the inbox. We configure SPF, DKIM, and DMARC DNS records, manage the IP warm-up process, and implement list hygiene. We aim for a 99%+ inbox placement rate.

We systematically apply A/B testing to every campaign and flow: subject line and preview text, send time, email content, CTA text, and layout structure. The winning variant is automatically sent to the remaining list.

Exit-intent popup and scroll-trigger popup and timed popup and embedded form and flyout form and checkout opt-in. Each form is A/B tested. Engagement is increased with gamification elements (spin-to-win). We are aiming for an average visitor-to-subscriber conversion rate of 3-5%.

Weekly performance summary: flow and campaign revenue, open rate, click rate, and conversion rate. Monthly detailed analysis: channel-based revenue attribution, list growth, deliverability metrics, and A/B test results. 24/7 real-time data access with a custom Klaviyo dashboard.

We recommend a minimum 3-month initial period. This duration is necessary for flow setup, template design, and the warm-up process. At the end of 3 months, you can continue on a monthly basis or terminate the service. There are no early termination penalties. All work remains in your Klaviyo account.

Klaviyo is priced based on list size. A free plan is available for up to 250 profiles. Email and SMS are priced separately. We charge an agency management fee on top of the Klaviyo platform cost. Contact us for detailed pricing.

Advertising (Google Ads and Meta Ads) are channels you pay for to acquire new customers: when the budget runs out, traffic stops. Email and SMS, on the other hand, are owned channels: once you gain a subscriber, you can reach that person for free. The email channel is the most effective way to increase customer lifetime value (CLV).